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Locked

‎09-01-2023 07:20 AM

HP Recommended
Product: HP DeskJet Plus Ink Advantage 6475 All-in-One Printer
Operating System: macOS 10.12 Sierra

I just instaled a new HP DeskJet Plus Ink Advanced 6475 All in one printer. 
Installation was via HP Smart on a MacBook.
It went well - including printing the alignment page. 
But when I tried to print something from the Pages it didn't print any text!
I installed the printer on a windows based laptop and tried to print from it.
It printed only background.

 

Nothing I tried solved the issue. No text is printing. 
Help will be much appreciated. 

Category:
1 REPLY 1

‎09-03-2023 11:01 AM

HP Recommended

Hi @Alon_Rozen 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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