New printer won't print in color

[Ruth6455e]

I have a brand new Envy 6455e printer that only prints in black and white. All cartridges are brand new and diagnostics indicate no issues. Print Quality Diagnostic page prints in color but printing documents, emails, etc. that should be in color are only printing black and white. Am I missing something?? Please help!

FYI- I'm on a Mac running Sonoma 14.6.1

Thanks!

[ferRX]

Hi @Ruth6455e 

1.  Please download and install  HP Printer drivers for MacOS from the next link:

• https://apple.com/HP_Drivers.dmg

2. And go to System Preferences > Printers then Add the printer.

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.