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    Information
    Need Windows 11 help?
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    Windows 11 Support Center.
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Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Laserjet pro MFP M283fdw
  • Select Printer, and then enter and select your printer name.

  • On the software and drivers webpage, look for Universal Scan Driver in the list. Download and instal the complete scanner. Twain will now be found when you search for scanners in your scanner app.  HP scan is in your programs and search, you can scan to searchable PDF, and setup custom scan profiles in it for scanning direct to file.

    Tell HP to fix it.

(HP: WRONG answer given at https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/TWAIN-scanner-driver-for-new-HP-Color-L..., please FIX.)

"Twain drivers are mostly used on enterprise printers. As you are using a consumer printer it is not compliant with TWAIN drivers." is not true. Why is HP getting staff to post lies?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.