No PORT assigned to wireless printer

[Si64]

I recently found I culd not print to my HP Envy 4527 wireless printer. I tried re-installing the software and drivers, I ran the HP print and scan doctor and everything said my printer was correctly set up with no issues - but the prints just sat in the spool queue going nowhere. Eventually I found by right clicking the printer icon, selecting Printer Properties and then the Ports tab, that the printer had not been assigned a port. I had to MANUALLY add a new TCP/IP port with the printers IP address, select my new port, and finally my printer would print again. My questions are:

1. How could this happen, especially when the scan and print doctor insisted my printer was correctly set up ?

2. Is this a known bug with HP printers/software ?

3. How come I didn't seem to even have a suitable TCP/IP port to select - I had to create new port myself ?

I would just like to understand how this happened, since this can not be something you would normally need to do.

Thanks, Simon.

[sabretooth04]

Windows 10 probably (and HP software) created a WSD port.  A TCP/IP port is what you want if the WSD port does not work.  Be aware that if your network powers up in a different order your IP for that TCP/IP will be wrong as the printer may has a different IP address given to it by your router.

This power up issue could occur at any time, a day or months from now.   All of the sudden the printer will 'offline' again.  That is why you need a static IP (outside the DHCP range of the router) so the IP never changes in the printer.

[Si64]

Thanks for your reply. I found a youtube video that explained how you would probably need a WSD port. So I was looking for this when I displayed the printers ports but there wasn't one there  and no port had been selected for the printer. I have checked another wireless printer and that is using a WSD port so I don't understand why I need a TCP/IP port in this situation, and much less why I had to create it myself? Surely the printer setup should handle all this ? It can't be normal to have to got to these lengths to set upa printer.

And thanks for the heads up about using a static IP address. I'll look into that.