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- HP Community
- Printers
- Printer Setup, Software & Drivers
- No color print

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12-20-2020 09:32 AM
At Printer properties > Paper / quality the choice of monochrome / color does not appear
Solved! Go to Solution.
Accepted Solutions
12-21-2020 11:37 AM
I solved the problem by following the link
Thanks you all
12-21-2020 11:02 AM
Hi,
Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:
http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
Be sure to restart your PC and allow the utility to complete the process, then check for any difference.
Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
12-21-2020 11:37 AM
I solved the problem by following the link
Thanks you all