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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
olblucat
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Message 1 of 2
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No controls on Envy 6400 MFC printer

HP Recommended
Envy 6400 MFC
macOS 10.14 Mojave

I just setup a new printer and after three hours of going in circles dodging all sales attempts to join HP Smart cloud, I am still unable to find out how to scan or copy from my Envy 6400 printer. I don't want on the cloud, I just want to scan and copy and print my simple Photos!  Is this printer capable off doing so?

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@olblucat

 

Welcome to HP Support Community


I would like to help

 

Is the printer connected to the same Network as your Mac?

 

If you need help scanning you can refer to this Mac Guide: https://support.apple.com/en-in/guide/mac-help/mh28032/11.0/mac/11.0


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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