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So my english is not well but ...hp support sides the worst. i chose printer support and nothing supports me.

choose from old wire 5652 to printer tank 5107 and no connection. whats wrong ???? print only one time since installed   after 1 month will use  the printer again and connection is lost no driver installed. im so angry.

usally so simple install connect with hp and it has to be printing ... buit nothing happend  only print wi-fi direct print buit after that .-.........nothing evey f...bluetooth connection is better

i near near by  choose a canon 

1 REPLY 1
HP Recommended

Hi @Urbsi 

You may need to restart printer Wifi connection.

 

Please follow steps from the next video to setup printer:

>> https://www.youtube.com/watch?v=DcbySTpjQ8Y

  • Note:
  • >> In the printer specifications shows that Smart Tank 5107 printer is compatible to work with 2.4G networks only.
  • Make sure that your printer is connected to your 2.4G network.

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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