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‎05-30-2019 08:31 AM

HP Recommended
Product: LaserjetM1217nfwMFP
Operating System: macOS 10.14 Mojave

at any of the HP online support sites, they do not recognize my printer as having any drivers, etc for my macOS 10.14.

Up until two days ago, printer was functioning fine, wirelessly.

Now no drivers found to download and the printer is also unable to connect to my home internet.

warranty expired in 2013.

Have I been just so lucky that the printer has worked for this long?

Do I need to buy a new printer? 

Suggestions for brand and model? Stay with HP?

appreciate your help.

Dallas TX

1 REPLY 1

‎05-30-2019 11:10 AM

HP Recommended

Hi,

Drivers for your printer are available via Apple Software Update, these are not downloadable from HP but need to be installed as follows:

https://support.hp.com/us-en/document/c04510394

 

Can you successfully copy with your printer?

 

Is the printer connected with a USB, wirelessly or via Ethernet?

 

What exact error or behavior occurs when you try using the printer?



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