• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-23-2023 04:24 AM

HP Recommended
Product: iMac OS Ventura 13
Operating System: Other

I just purchased a HP Color Laser 150nw printer but the drivers are not supported by OS Ventura 13. How is that possibile? HP Smart App does not work, it simply does not find the printer via Wi-Fi. I can't believe that HP does not allow an installation via USB in 2023!

Where can I download the drivers?

Category:
1 REPLY 1

‎09-23-2023 05:39 AM

HP Recommended

Hi,

The pritner is supported on Mac computers via a wireless connection only, using AirPrint, a USB connection to a Mac is not supported.

 

Please connect the printer to your wireless network using any Windows 10 wireless device, or a mobile device.

 

First, Restore Wi-Fi Setup mode for the printer as described below:
https://support.hp.com/us-en/document/ish_3967769-3956733-16

 

From a mobile device, make sure you are connected to your home wireless, open HP Smart and click the plus sign, then select Set Up and Add a New Printer.

 

Follow the steps on screen to connect the printer to the wireless network.

 

Once the printer is connected and the blue wifi light solid lit, ensure your Mac is connected to the wireless network and add the printer via Printer and Scanners to add the printer.

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.