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HP Recommended
CP1215 PN:CC376A
Microsoft Windows 10 (64-bit)

I have a CP1210 color laserjet connected to a Win 7 Pro machine through USB and shared out on our network.  On a Win 10 machine I type in \\computer name, this pulls the printer up and then I right click on the printer and select connect.  The printe starts to install and then I get a message saying "no drivers found".  HP web site has a basic PnP driver for Win 10 but it requires that you plug the printer in though a USB.  If i move the printer to the 10 machine and install it over usb with the software when prompt it will install fine.    I can then move the printer back to the 7 machine and connect to this shared printer as the drivers are installed so I dont get the "no drivers found" message any more.  How can I avoid moving the printer back and forth to get it installed  on the Win 10 machines over our network?  We cannot access windows update on our network.  Any Thoughts?

1 REPLY 1
HP Recommended

hi @ryanG111 , 

Thanks for your mesage. Sorry to hear your experience. Just to ensure you have the right link to download click below:

 

https://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

 

Please make sure to follow the installation instructions for a successful download and installation.

 

regards, 

Waynetheshayne

Click "Accept as Solution" if it solved your problem, so others can find it. If my answer was helpful please click the "Thumbs Up" to say "Thank You". Although I am an HP employee, I am speaking for myself and not for HP.

 

 

 

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