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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
rubenmazzei
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Message 1 of 2
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No duplex printing option available

HP Recommended
Laser Jet Pro M203dw
Microsoft Windows 10 (64-bit)

I bought the Laser Jet Pro M203dw printer but I can´t see the duplex printing option in the printing dialogue nor in the device settings. I feel really disappointed with the product because in the information provided for this product it says automatice two-sided printing. I hope I can solve the problem. 

 

Thank you very much


Ruben

1 REPLY 1
ShlomiL
Level 17
Level 17
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Message 2 of 2
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HP Recommended

Hi,
Make sure the Automatic Duplexing option is enabled:

Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now try pritning and check for any difference.

 

If you still experience the same, try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



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