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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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My model 9025e is not listed. There are no drivers for Mac listed. Everything in the pulldown is Windows. I cannot buy the 1 year telephone support because the fill in page defaults to HP's information and I cannot input my email. My printer won't go to sleep, I can't update the driver, and I can't buy support. I have been a loyal HP customer and stockholder for years but this is it. Time to try Epson or Brother.

1 REPLY 1
HP Recommended

Hi @elayjay 

Try with HP Easy Start for Mac install

 

 

Also you can add your printer using HP Smart, check the next video:

>> https://www.youtube.com/watch?v=C5qIcBZFmkg&ab_channel=PrinterGuru

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to do the WiFi setup of your HP OfficeJet Pro 9015e Printer. You see how to do WiFi setup & Wireless setup using a MacBook for wireless scanning and printing. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.