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HP Recommended
Samsung Xpress SL-M2020W Laser Printer

I love my Samsung M2020W printer. But since HP bought it, I've had trouble with the print drivers. I just got a new Macbook Pro laptop and tried to use the "general Samsung print driver" that's offered, but it won't even finish downloading on my laptop. Did my favorite printer just become a paperweight because HP bought out Samsung? 

2 REPLIES 2
HP Recommended

Drivers are downloaded from support.hp.com

 

https://support.hp.com/ca-en/drivers/samsung-xpress-sl-m2020-laser-printer-series/16462592

 

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HP Recommended

Follow that link... it just goes back to overall customer support. I already went to their printer driver page and put in my printer info and they gave me general printer driver for Samsung which I downloaded but it won't finish downloading.... just goes partway and then stops.

Thanks anyway.

Joanie

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