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Impresora nueva HP Smart tank 581. Tanques llenos pero solo reconoce 3 de cuatro (C), los otros aparece en la pantalla K M Y parpadeando y aunque reinicie la impresora, no reconoce los tanques. 

Si abro para cambiar los cabezales tampoco se mueve.

1 REPLY 1
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Hi @Milenita1 , Hola,

1. Please follow steps from the next video:

 

2. if you still have an error and printer don't work, then you need to contact HP Support

  • Si el error sigue en la impresora y no funciona, entonces ya es necesario llamar a Soporte Técnico HP para preguntar las opciones de la garantía:
  •  
  • HP Soporte Técnico - Argentina
  • https://www.hp.com/ar-es/shop/contacto
  • HP_Contacto_Argentina.png

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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