No setup cartridge for B110a

[hn132]

I reset my trusted B110a and it's now saying my HP ink cartridges are incompatible and I should use set-up cartridges. How do I override this please.

[atharva_gp · Accepted solution]

@hn132,

Thank you for reaching out to the HP Support community!

We can override the cartridge error.

Ensure that you are using the compatible ink cartridges for the printer.

The ink cartridge reset/override settings vary from one printer model to another.

I will send you a private message that would have the steps to override the error.

Follow the steps given in the private message and you should able to use the standard cartridges on the printer.

Let me know if this information helps. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping.

[TonyJohnGrant]

Hi - I have the same problem. I have performed a OOB reset but don't have the setup cartridges. I would appreciate the solution.

Thanks

[Betty0610]

@TonyJohnGrant

Welcome to the HP Support Community.

If you've already performed the OOB Reset, then you would've to contact the HP Support Team regarding this for further help.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!