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HP Recommended
Envy 6255
Microsoft Windows 10 (64-bit)

Hello,

 

My brother brought home, from work, an HP6255 and it has no setup cartridges.

 

I purchased original HP cartridges, but is is asking for the setup cartridges.

 

How do I by pass this, seems like an unnecessary step.

 

Thank you,

2 REPLIES 2
HP Recommended

Hello????

 

 

HP Recommended

@BlondeBody

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to skip setup cartridges. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.