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‎11-10-2021 03:58 AM

HP Recommended
Product: HP Photosmart 6510 e-All-in-One printer
Operating System: Microsoft Windows 10 (32-bit)

I was given the above printer but setup cartridges have dried out. I bought new ones but the printer will not set up. Error message sytates USE SETUP cartridges that came with printer

Category:
4 REPLIES 4

‎11-11-2021 11:18 AM

HP Recommended

@Vicky501002

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-photosmart-6510-e-all-in-one-printer-series-b211/5058334/mod...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

1 person found this reply helpful
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‎11-12-2021 03:55 AM

HP Recommended

tty but the cartridge in question is 60 and that is not referenced in your reply.

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‎11-13-2021 06:40 AM

HP Recommended

Sorry  but HP60 is not included in the reply to my original query . so what should I do?

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‎11-14-2021 11:27 PM

HP Recommended

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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