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‎04-25-2019 07:25 AM

HP Recommended
Product: Deskjet 2630
Operating System: iOS 12 - 12.0.1

Hi - whenever I try to print any document from my iphone X, the paper gets out blank with no data. This happens when I try to print out word document or PDF however with images, it gets printer normally. Thank you. 

1 REPLY 1

‎04-26-2019 10:57 AM

HP Recommended

@Hsamahy

 

A warm welcome to HP Community!

Does the printer print text if you copy a document?

Are you printing using AirPrint or HP Smart App?

Let me know!

Senan6806


I am an HP Employee

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