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‎01-01-2026 04:08 AM

HP Recommended

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1 REPLY 1

‎01-01-2026 09:53 AM

HP Recommended

@sssss17 

 

Welcome to the HP Community --

 

The printer is telling you that it has detected an ink cartridge that lacks the required embedded HP chip.

 

Printers protected by Dynamic Security require that all ink cartridges include the HP chip / circuitry.

 

Ask your ink supplier if they adhere to this requirement.

 

The information you need is below --

 

Which Ink Can be Used in the Printer?

 

 HP Ink - Learn About Supplies

 

Read

How ink is used

 

And

 HP Printers - Dynamic Security Enabled Printers

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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