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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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hi . ihave problem with my firmware version. i have printer hp m479dw. my printer shown error "non hp chip detected. i want downgreade my firmware version to oldest version of firmware to resolve it. please send file or link to download oldest version of firmware. i try this previously and fix it but now i cant find oldest firmware in my pc. please help me

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HP Recommended

@Peymani7, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Non-HP chip! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

HP doesn't recommend using third-party ink cartridges because they can cause problems with your printer. These cartridges may not work as well as the original HP ones, leading to poor print quality or even damage to your printer. The printer and the ink are designed to work together, so using third-party ink can cause long-term issues, like damaging the printhead or other parts. If cost is an issue, HP offers affordable options like the Instant Ink program, which helps you save money while still using HP-approved ink. 

  

For reference:  HP Printers - Dynamic Security enabled printers | HP® Support   

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.