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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
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HP Recommended
Envy 4527
Microsoft Windows 10 (64-bit)

My HP Dashboard says my printer is not enrolled for instant ink but it actually is. How can I fix?

1 REPLY 1
HP Recommended

@ukflix, Welcome to the HP Support Community! I’m here to help.

 

I understand it shows the printer is not enrolled in Instant Ink. To assist you better, do you see this on the HP Instant Ink account page?

 

Restart the router, the printer, and the PC

Make sure the printer is connected to the internet.

 

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

If the suggested information can't be found, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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