Not able to connect my printer to my device it’s a wired printer 2135

[Mish2017]

I am not able to add my printer to my ios or android device , it’s shows printer not available 

[Sneha_01]

Hi @Mish2017,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're having trouble connecting your HP DeskJet Ink Advantage 2135 printer to your iOS or Android device, especially if it's a wired printer, here are some steps and considerations to help troubleshoot and resolve the issue:

1. Check Printer Connection

USB Connection: Since the HP DeskJet Ink Advantage 2135 is a wired printer, ensure that it is properly connected to your computer or mobile device via USB cable.

• Secure Connection: Make sure the USB cable is securely plugged into both the printer and your device. Try using a different USB cable or port if available to rule out cable issues.

2. Printer Driver Installation

iOS Devices (iPhone/iPad):

• HP Smart App: On iOS, use the HP Smart app to set up and manage your printer. Download and install the HP Smart app from the App Store.
• Follow Setup Steps: Open the HP Smart app, tap on the (+) sign to add your printer, and follow the on-screen instructions. Ensure that your printer is powered on and connected via USB to your iOS device.

Android Devices:

• HP Smart App: Similarly, on Android devices, download the HP Smart app from Google Play Store.
• Add Printer: Launch the app, tap on the (+) sign, and follow the prompts to add your printer. Make sure your printer is connected via USB to your Android device.

3. Printer Availability and Status

Printer Power: Ensure that your printer is powered on and not in sleep mode. Check the printer's control panel for any error messages or warnings.Print Test Page: From your computer (if possible), print a test page to ensure that the printer is functioning correctly and has no hardware issues.

4. Network Settings Check (If Applicable)

Wi-Fi Connectivity: If your printer supports both wired and wireless connectivity, check if it is connected to the same Wi-Fi network as your iOS or Android device.HP Smart App: Use the HP Smart app to manage wireless settings and ensure that your printer is connected to the correct Wi-Fi network.

5. Update Printer Firmware

Firmware Update: Check if there are any firmware updates available for your HP DeskJet Ink Advantage 2135 printer. Firmware updates can fix bugs and improve printer performance.

• HP Support: Visit the HP support website, enter your printer model, and look for firmware updates under the "Drivers" or "Software" section.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support