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‎04-08-2021 06:49 PM

HP Recommended
Product: HP Pavilion All-in-One - 24-xa1008na
Operating System: Microsoft Windows 10 (64-bit)

I have problems getting thermal printers to work with the HP Pavilion All-in-One - 24-xa1008na.

 

I've now had the same problem with two different printers, so it cannot be the printers who are at fault. It simply won't print at all although troubleshooter can't find any fault.

3 REPLIES 3

‎04-11-2021 09:02 AM - edited ‎04-12-2021 11:30 AM

HP Recommended

@lon20

 

Welcome to the HP Support Community.

 

It could be a driver issue, hence you would still need to contact the Printer manufacturer for help on it.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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‎04-11-2021 09:13 AM

HP Recommended

there is no driver issues and a whole list of common and uncommon printer issues have been tried, and none of them resolves the issue. two completely different printers both have driver issues? what are the odds; one in a million?

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‎04-12-2021 11:39 AM

HP Recommended

Do these Printers work with any other Computer?


I am an HP Employee

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