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‎12-19-2020 09:32 AM

HP Recommended
Product: Envy photo 7858

I just bought the HP Envy photo 7858 and it won’t calibrate. The ink cartridges are brand new and the ink levels register as full. I am connected to my Wifi and able to print black and white but can’t do color. How do I fix this?

Category:
1 REPLY 1

‎01-03-2021 04:39 AM

HP Recommended

@Lauren141

 

Welcome to the HP Support Community.

 

Are you able to copy in color?

 

Try the steps from here: https://support.hp.com/in-en/document/c05541385

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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