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‎04-05-2024 01:38 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Since I installed the brand new printer HP Color LaserJet Pro MFP 4301, I keep receiving this false notification while I attempt to print: "Printer needs your attention: Printer paper is low or empty" . False because there is paper in the tray. When I run the troubleshooter it confirms the false issue. What should I do to correct that? 

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2 REPLIES 2

‎04-05-2024 02:18 PM

HP Recommended

How much paper is in the tray? On some models you can adjust the alert thresholds for supplies and maybe it is set too high.

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‎04-08-2024 07:00 PM

HP Recommended

Where do you adjust the alert threshold for a HP Color LaserJet Pro MFP 4301?

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