Now a blank page prints instead of Product Config page

[ingridros]

I was having the issue that every time I printed I also got a page with GET /DevMgmt/productconfigDyn.xml on it. I was able to go into Print Server Properties and unclick the two boxes for Show Informational Notifications. Now it just prints a blank page each time after spooling for over a minute. Any suggestions?

[sandytechy20]

@ingridros 

Welcome to the HP support community.

I understand that your printer is printing a blank page, I am glad to assist you.

Did you make a copy and check if that prints fine?

If that prints fine, follow these steps:-

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again

Download and install the printer using HP Smart app

Click here to download the HP Smart app

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.