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‎05-24-2023 07:34 PM

HP Recommended
Product: HP OfficeJet Pro 8020e All-in-One Printer

I spoke to the HP support guy and he does not have a solution to my OCR problem. In the end I would have to look for other applications to assist me in this. HP Smart is not so smart after all. 

 

I would think that HP would support both Mac and Windows users.

Unfortunately this appears to NOT be the case. 

 

Sadly, I would have to opt for other brands that are more supportive of Mac users in the future, and would advise Mac users to consider such brands.

 

 

 

 

Category:
1 REPLY 1

‎05-27-2023 10:03 AM

HP Recommended

Hi @CSXR2023,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP OfficeJet Pro 8020e All-In-One Printer OCR Issues with Mac OS. Not to worry I will help you to get a resolution to resolve the issue.


Click here  for a scan Mac OS 
Click here for OCR Scan

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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