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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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01-23-2024 02:31 AM
Hello I lived,
Solution here:
https://support.hp.com/us-en/document/ish_6106412-6106481-16
Please click “ Accepted Solution ” if you feel my post solved your issue,
it will help others find the solution.
Click the “ Kudos/Thumbs Up " on the bottom right to say
Thank you” for my help!
Regards.
01-23-2024 05:45 AM
Thanks Bernard
It's very kind of you to send me the link. I've already tried to solve my problem with the information on the web page you sent me the link to. However, it was unsuccessful.
The scanner of my HP Deskjet 7740 works with the HP Smart APP but it does not allow to save the file under OCR.
I have also installed HP scan for windows but without success. This application cannot connect to the printer.
Best regards