OCR software with HP Envy Photo 6234

[MazzaMum]

Does the HP Envy Photo 6234 come with OCR software, and, if so, where do I locate it please?

[asmita6658]

@MazzaMum

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to scan a document as editable text.

Don't worry, I'm here to help! 

Let's try these steps -

1) Load the original print side down on the right front corner of the scanner glass.

2) Open the HP printer software. For more information.

3) In the printer software, under Print & Scan, click Scan, and then click Scan a Document or Photo.

4) Under Scan Shortcuts, select Save as Editable Text (OCR) and then click Scan.

You may also refer to "How do I save a scan as an editable text file?" from this document.

Hope this helps!

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂

[MazzaMum]

Thanks but I don't seem to have the options you give in your reply.  When I open HP scan the following appears:-

[KrazyToad]

@MazzaMum

It looks like you were interacting with @asmita6658, but he is out for the day. I'm KrazyToad & I'm at your service. 

Please download the Full Feature Software once again and check for the OCR feature

Link: https://support.hp.com/us-en/drivers/selfservice/hp-envy-photo-6200-all-in-one-printer-series/907304...

Let me know how it goes

Thank you 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[MazzaMum]

I have downloaded te software using the link you have given me but I still haven't the OCR option

[MazzaMum]

I  have downloaded this 3 times and even run scan doctor to no avail although it tells me that I am out-of-paper and  yet I can print.  Getting very fed-up with this as it is a brand new printer!!!

[KrazyToad]

@MazzaMum

I understand that the problem persists even after downloading the Full Feature Software

I have sent you a private message with the next course of action

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope
 

Thank you

[MazzaMum]

Oh dear!  This is getting so annoying as you have sent me a link for the USA and Canada when I live in the UK!!!!  They obviously couldn't help me and it seems that HP support in the UK is only available Monday to Friday which is not helpful at all.  Your virtual assistant didn't understand OCR software so I am still unable to use this feature.  I am very disappointed at the lack of support I am receiving from you so far