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HP Recommended
Microsoft Windows 10 (64-bit)

I have been using my laser Jet MFP M477 for years with scanning to searchable PDF.  Just upgraded to new computer and downloaded the HP drivers and software.  It seems the software now does not include OCR?  How do I get the functionality back (scan to searchable PDF) that originally came with my purchase?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Here's what you need to do:

  1. Uninstall HP printer software, and then remove the printer from your Devices list.
  2. Restart the PC
  3. Close all programs
  4. download only this complete package: HP Color LaserJet Pro MFP M477 Printer Series PCL 6 v3 Full Solution and
  5. download only Readiris Pro
  6. Close all programs
  7. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the File name: HP_Color_LJ_Pro_MFP_M477-PCL_6_v3_Full_Soln_22046.exe (106.1 MB)
  8. The installation was completed successfully, now you must ...
  9. Restart the System again
  10. now extract the zip, file name: Readiris14ProHPWin.zip (381.8 MB)
  11. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the setup.exe
  12. Restart the System again
  13. Now the installation is complete.

 

Hope this helps.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.


I'm not an employee of HP, I'm as volunteer here.
         

View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

Here's what you need to do:

  1. Uninstall HP printer software, and then remove the printer from your Devices list.
  2. Restart the PC
  3. Close all programs
  4. download only this complete package: HP Color LaserJet Pro MFP M477 Printer Series PCL 6 v3 Full Solution and
  5. download only Readiris Pro
  6. Close all programs
  7. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the File name: HP_Color_LJ_Pro_MFP_M477-PCL_6_v3_Full_Soln_22046.exe (106.1 MB)
  8. The installation was completed successfully, now you must ...
  9. Restart the System again
  10. now extract the zip, file name: Readiris14ProHPWin.zip (381.8 MB)
  11. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the setup.exe
  12. Restart the System again
  13. Now the installation is complete.

 

Hope this helps.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.


I'm not an employee of HP, I'm as volunteer here.
         
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.