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Debster1970
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Off line printer

HP Recommended

I have an HP wireless printer have t used in a while when I try accessing. Wifi from my iPhone to connect  it asks for password which I don’t know?

3 REPLIES 3
Echo_Lake
HP Support Agent
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@Debster1970

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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Debster1970
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Message 3 of 4
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I tried loading my printer on my laptop and it’s asking  for WPS no ? It won’t load on my phone asks for password I have HP Desk Jet 2622 product no 4UJ28B

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Echo_Lake
HP Support Agent
HP Support Agent
30,633 30,562 1,468 1,553
Message 4 of 4
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@Debster1970

Thank you for posting back. 

 

Could you share the screen where it's asking for the password? 

 

This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK.

 

Keep me posted! 

ECHO_LAKE
I am an HP Employee

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