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Locked

‎12-14-2020 01:27 PM

HP Recommended
Product: Toshiba
Operating System: Microsoft Windows 10 (64-bit)

I just baught the printer. It does not connect to my wifi and no idea how to solve it.

Category:
1 REPLY 1

‎12-30-2020 12:16 PM

HP Recommended

@Monique35

 

Welcome to the HP Support Community.

 

Is the Wi-Fi light blinking or stable on the Printer?

 

Are you using the HP Smart App on your PC? If not, you may try and install to see if that works: https://support.hp.com/in-en/document/c04675142. If yes, uninstall and reinstall it.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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