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‎01-11-2019 01:29 PM

HP Recommended
Product: Office jet 5252
Operating System: Microsoft Windows 7 (32-bit)

I am not a real idiot, but having a hell of a tine connecting to my wireless router. I've gone through all the HP's help and still can not connect. I never get to a screen to enter network password. Any ideas? TIA

 

3 REPLIES 3

‎01-11-2019 07:25 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system:

The following resource will help you :
https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource will be useful.

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎01-11-2019 08:24 PM

HP Recommended

Got it fixed with a PIN to my router

 

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‎01-11-2019 08:31 PM

HP Recommended

Hi,

Glad to hear that your issue is resolved and all is working well now.

 

For more scanning capabilities, do refer to the resources above.


Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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