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HP Recommended
OfficeJet 6600
Linux

The machine is over a decade old and so the SETUP cartridges have long since disappeared. How do I get past the setup screen?

3 REPLIES 3
HP Recommended

Hello @CayosCreature, Welcome to HP Support Community! 

 

Thanks for reaching out about your query regarding the HP Officejet 6600. 

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, 

1. Could you please let us know if the printer was being used before for printing purpose?

2. If the cartridges were replaced in the recent time?

3. Could you please send us an image of the error that you see on the printer?

 

Take care and have an amazing day ahead!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

HP Recommended

Hello!

 

There is no error screen, it’s just stuck on this one where it says to put in the cartridges from the box it came in, but as the printer is over a decade old both the box and those cartridges are long gone. It was used for printing before too. 

I saw it mentioned that you need those specific cartridges which I do not have.

 

Picture of the screen. 

HP Recommended

Thank you so much for the information. @CayosCreature 

We understand that you want to bypass the setup cartridges, and we are glad to assist you.
 

We are sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen. Private Messages - HP Support Community

 

We hope this helps resolve this issue completely.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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