• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Officejet 7500A Wide Format e-All-in-One Printer - E910a

Hi, I am using an OfficeJet 7500A printer and have updated my Mac to 15.1.1 Sequoia. Unfortunately, the HP Easy Start app cannot find any software for it. Can someone help me? Kind regards, Zinza

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you!

 

I could solve the issue already, by following the advice of HP support team.

In the end, we couldn't figure out the cause...

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Zinza 

Try to install the next driver:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thank you!

 

I could solve the issue already, by following the advice of HP support team.

In the end, we couldn't figure out the cause...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.