OfficeJet 9730 Printing Preferences Won't Save

[Heaverchell]

I have an OfficeJet 9730 and I keep trying to update the printing preferences to turn off the 2-sided printing but it won't save.  I turn it off or mare it as none to for the flip, click apply then save.  Go back in and it is like I didn't do anything.  How to I get this to turn off and actually save my preferences?

[Dragon-Fur]

@Heaverchell 

Welcome to the HP Community --

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@Heaverchell wrote:

I have an OfficeJet 9730 and I keep trying to update the printing preferences to turn off the 2-sided printing but it won't save. 

I turn it off or mare it as none to for the flip, click apply then save. 

Go back in and it is like I didn't do anything. 

How to I get this to turn off and actually save my preferences?

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-- The following is relevant to supported versions of Windows --

There are several places to check / adjust Printing Preferences.

For example...

1)  EWS - Set the Default Print Options to Single-side

2)  Install the full driver printer software to gain access to the full range of Printing Preferences

      Web Pack Installation - Web Page - Download / Information

      HP OfficeJet Pro 9730 Series EasyStart Printer Setup Software - Offline Use Only 

      Download / Save / Install 

       Restart computer and sign in

3)  Open Printing Preferences → Check / Adjust the preferred Shortcut to General Everyday Printing

4)  Open Printer Properties -- Tab Advanced

      A)  Check / Adjust  → Driver = the installed HP driver and not the IPP / Microsoft driver

      B)  Scroll down in Tab Advanced → Select Printing Defaults  → Select Shortcut =

5)  Ensure you and not Windows are in control of the Default Printer assignment

6)  Before you submit the job, recheck / Adjust the print settings in your job configuration

Samples

Example - EWS - Default print Options

EWS_9135_Print_Default_Print_Options_11

Example - Printing Preferences

Printing_Preferences_General_Everyday_Printing_Piece_2

Example - Printer Properties - Tab Advanced

# 1 and # 2

Printer_Properties_Reprint_19

Default_Printer_Check_and_Manage_4

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• HP OfficeJet Pro 9730 Wide Format All-in-One series
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