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‎12-12-2018 08:12 PM

HP Recommended
Product: OfficeJet Pro 6968
Operating System: macOS 10.14 Mojave

According to HP website & support, my Newly purchased OfficeJet Pro 6968 has no available compatible drivers for my Mac laptop with OS 10.14 Mojave installed.

1 person had the same question
7 REPLIES 7

‎12-12-2018 08:23 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

We're seeing support for 10,14. Try this link:

 

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-6960-all-in-one-printer-series/828...

 

Download and install the HP Easy Start and then the Utilitites and HP Easy Scan.

 

Thanks.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎12-12-2018 08:36 PM

HP Recommended

Went to that location and receive the following message:

 

No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage.

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‎12-12-2018 08:48 PM

HP Recommended

Hi,

Download and follow HP Eay Start below:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Be sure to install both the HP Essential software and HP Easy Scan to get full functionality.

 

Shlomi



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‎12-13-2018 07:26 AM

HP Recommended

Safari won't open the zip files - says they are not valid download files

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‎12-13-2018 07:52 AM

HP Recommended

May you see any difference from Google Chrome or Firefox?



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‎12-14-2018 11:54 AM

HP Recommended

Was able to resolve the issue by installing OS 10.14.2 - all installed and printer is now performing correctly☺️

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‎12-15-2018 05:24 PM

HP Recommended

Hi @jac231,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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