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HP OfficeJet Pro 8028 All-in-One Printer
macOS 11.0 Big Sur

I have an HP OfficeJet Pro 8020 and mostly use it to print shipping labels for my business via the HP Smart app on my Mac.  With the recent change of PayPal shipping to ShipStation, I now get a PDF file for the label.  Whenever I try to print this, it prints on the middle of a 8.5"x11" page.  I use labels which are 6.5" x 8.5" (2 per page) and am struggling to re-orient the PDF to print.  For some reason, I cannot change it from being oriented in the center of the page.  What setting do I need to change?

1 REPLY 1
HP Recommended

I found a solution.  I am not sure it is the most efficient solution, but it seems to work!

 

I created a "Paper Size" which is 5.5" tall by 8.5" wide and printed in "Portrait" mode on my labels, which are Avery 8126 8.5" x 11" sheets with 2 labels per page.  Voila!  My issue is resolved.

 

If there is a more efficient method to achieve this, Please let me know.

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