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Locked

‎01-11-2024 02:58 AM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer

I made my first post on this issue on last December, 5th and i'm still unable to use my printer

My US printer is not accepting EU original cartridges, so a region change is needed.

Win 10 64bit

HP Smart 150.1.1140.0

Printer is connected via USB cable

 

Hidetora_0-1704966714073.png

If I click on the ink levels, all I come up with is an advertising about the "instant ink" service.

 

 

Hidetora_1-1704966788389.png


Needless to say, fom th3 above screen i am unable to access the region change procedure (by pressing CTRL + Shift and right clicking to the right of the picture).

 

I would really be surprised upon receiveing a non-automated reply to this message.

Please help, this is becoming really annoying and taking way too long to solve.

Thank you
Valerio

 

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