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HP Recommended
OfficeJet Pro 8710 AiO
Microsoft Windows 10 (64-bit)

Regarding the OfficeJet Pro 8710 AiO, does removing the control board battery for any amount of time clear configuration/reset factory defaults? I need to undo a printer firewall misconfiguration that has me locked out. The control panel doesn't work, so using the reset menu is not an option. I don't want to pay for a USB cable to use that option. If there are other ways to make this work please let me know. Upgrading is not an option, I am broke.

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