OfficeJet4650-2nd hand setup problem

[Newbie2021]

Thanks in advance.

I got a second hand printer, tried to setup but I can’t even setup.

I googled for a couple of hours now, I think  a previous owner had an issue with InstaInk. 
How can I get rid of his information and register this printer under my name?

I press HP ePrint 

then press setup

Then terms of use-Accept

then message comes up that Setup Unsuccessful

please help.

thanks again in advance 

[The_Fossette]

@Newbie2021

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• Are you trying to set up HP ePrint?
• Are you able to make a copy?
• Are you able to print from your computer?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[Newbie2021]

Thanks for your reply,

here's the answer of your questions,

• Are you trying to set up HP ePrint? - No.
• Are you able to make a copy? - Yes.
• Are you able to print from your computer? only from Quick Forms, not from the computer.
• Have you performed any troubleshooting steps before posting? Yes.

I can't even set it up.

Please help!

Thanks.

[The_Fossette]

@Newbie2021

What are you trying to set up?

Thanks!

[Newbie2021]

Hi, 

I set up the computer, and able to print out now. But it's only after I put the regular inks.
Now my question is how can I sign up HP e-Print with this printer?

[The_Fossette]

@Newbie2021

Follow the steps in the below article to set up HP ePrint.

https://support.hp.com/in-en/document/c03721293

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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