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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Officejet 150 features disabled - need factory reset instruc...

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08-08-2020 10:27 AM
Several features are disabled on my used printer (scan / Bluetooth / fax / etc). I've read that it needs a factory reset but couldn't find instruction. Please send them in a private message.
08-11-2020 09:24 AM
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
08-19-2020 07:24 AM
You can check for a firmware update: https://support.hp.com/in-en/document/c02919168
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee