Officejet 8600 Pro Installation

[MLD2]

I just got a new MacBook Pro and I am trying to install my Officejet 8600 Pro. I went to download the drivers and software, but when I try to install it, I end up with a blank screen - screen shot below. I tried downloading again, but I keep getting the same result. I tried to download the driver again on my Mac Mini which had been upgraded to 10.14, and it gets the same result. Any other ideas on how I can get the software installed? Thanks.

[senan6806]

@MLD2

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

HP Printer Drivers v5.1 for OS X has Officejet 8600 driver included, let's try these steps:

1.) Download and install HP Printer Drivers v5.1 for OS X from here. 

2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign  to delete the printer.

4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

5.) Click the plus sign , click Add Printer or Scanner, click the printer name.

6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

7.) Try to print and scan.

Let me know how it goes!

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Have a great day!