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‎02-05-2022 06:54 PM

HP Recommended
Operating System: iOS

I cannot get past the go to 123.hp and download app screen. My phone and computer are not finding the printer and when we go to the wireless network, we see the printer but it has a password and there is no way to set up the printer. 

Category:
1 REPLY 1

‎02-13-2022 05:43 AM

HP Recommended

Hi @Mrhoofharted,

 

I'd like to help!

 

To assist better -

 

Could you share an image of the screen where the printer is requesting a password?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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