Officejet K7100 and printer maintenance

[markoevolution]

How can I maintain my printer, which uses the integrated driver of windows10, since there is no longer the hp toolbox.
I should do the alignment cartridges, the head cleaning, is there a way to do these operations?

[The_Fossette]

@markoevolution,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you download HP print and scan doctor and using it you can perform the maintenance on the printer.

Download Link: http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

Here is how it is done.

You can use HP Print and Scan Doctor to run additional diagnostics and find printer information.

• Printer diagnostic and cleaning services: On the menu bar, click Printer, and then click Printer Services. A list of printer services displays.

  •  Print Quality Diagnostics Page: Helps troubleshoot print quality issues, such as broken lines, faded or missing colors, and streaks.

  •  Align Printheads: Align the printhead to perform an alignment after installing new cartridges or when print quality is unsatisfactory.

  •  Clean Printheads: Clean the printhead to resolve print quality issues.

  •  Print Diagnostic Information: Information about the status and condition of your printer.

• Printer network connection information: On the menu bar, click Network, and then click Show Advanced Info. The computer and network IP address, Mac address, signal strength, connection, network, and security types, and other network information displays.

• Ink and toner cartridge information: On the menu bar, click Printer, and then click Supply Levels or Ink Levels.

• Troubleshoot firewall issues: On the menu bar, click Network, and then click Troubleshooting Firewalls. Follow the on-screen instructions to resolve any firewall issues, or click Firewall Help or Online Firewall Help for more information.

• Printer information: On the menu bar, click Printer, and then click Advanced Printer Data. The printer serial number, warranty status, and other information displays.

• HP ePrint information and print a claim code: On the menu bar, click Printer, click Web Services. The printer Web Services information displays. To print the printer claim code, click Print ePrint Instruction Page.

Please refer to the below artilce to know more.

https://support.hp.com/in-en/document/c03286146

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[markoevolution]

The options in Printer Services are frozen.
How can I do?

[The_Fossette]

@markoevolution,

It is great to have you back and your patience is greatly appreciated.

I recommend you uninstall HP print and scan doctor and reinstall it and check.

If you continue facing the issue, then there is no option to perform the maintenance on the printer.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!