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HP Recommended

I have had this machine for many years.

I notice recently, that I cannot execute any functions from the HP software. I can ping the printer, I can connect to its embedded homepage, I can print a Windows test page. Yet, the HP functionality seems to be kaput. The software says it cannot find the printer, yet I type in the LAN address.

What gives?

1 REPLY 1
HP Recommended

Hi @alex_7b 

For installing driver please download from the next page:

>> https://support.hp.com/us-en/drivers/swdetails/hp-officejet-pro-6960-all-in-one-printer-series/model...

 

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Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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