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‎08-11-2020 05:58 AM - edited ‎08-11-2020 06:01 AM

HP Recommended
Product: HP Officejet Pro 7730
Operating System: Microsoft Windows 10 (64-bit)

I was having problems with scanning from my HP Officejet Pro7730. I uninstalled all my programs and drivers for it. When I went to install them again the HP support is only giving me the option for the HP Smart app. This is very basic and only allows one sided scanning. Is there anywhere I can download the original drivers?

1 person had the same question
3 REPLIES 3

‎08-13-2020 10:19 AM

HP Recommended

@DavidM80

 

Welcome to the HP support community.

 

Click here to download the full feature driver for the printer.

This download link is also available under software utility section in the same driver page:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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‎08-13-2020 10:31 AM

HP Recommended

Thanks Sandytechy20. I resolved the issue already. Windows wouldn't allow me to download the required software. I had my settings set to only allow apps from the Microsoft store to downloaded. Once I figured that out the problem was resolved quickly. 

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‎08-13-2020 06:41 PM

HP Recommended

@DavidM80

 

Good to know that issue is resolved.

Feel free to contact us in the future of you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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