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Locked

‎10-16-2024 03:25 PM - edited ‎10-16-2024 03:25 PM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

Latest printer driver doesn't appear to work with MacOS Sequoia (15). When using East Start to install drivers it's reported that not software is available to download. Scan to computer is no longer working.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-16-2024 05:00 PM

HP Recommended

Hi @AlexF2 

Try to install the next HP driver for your printer:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Admin.app.zip

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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2 REPLIES 2

‎10-16-2024 05:00 PM

HP Recommended

Hi @AlexF2 

Try to install the next HP driver for your printer:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Admin.app.zip

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No

‎10-16-2024 05:50 PM

HP Recommended

I was able to download the MacOS 12 driver but it did not fix the Scan to Computer functionality.

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