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‎10-10-2021 04:14 AM

HP Recommended
Product: Officejet Pro 9015
Operating System: Other

This is a Windows 11 question (the OS picklist has not been updated to include it).

 

I have downloaded the HPEasyStart-13.0.6-OJP9010_49_9_4593_1_Webpack, which is supposed to support Windows 11.  When I run it, the program hangs at "Checking your software needs".

 

Any suggestions?  (Reverting to Windows 10 is cute but irrelevant as this machine is the one I am using to get used to Windows 11).

 

The computer in question fully meets all Windows 11 hardware requirements.

 

 

1 person had the same question
2 REPLIES 2

‎10-11-2021 01:21 AM

HP Recommended

HPEasyStart-13.0.6-OJP9010_49_9_4593_1_Webpack IS the current offline installer for the 9010 series for Windows 11.  Check your own references.

 

Want to try again after actually reading the problem statement?

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‎06-21-2023 07:24 AM

HP Recommended

Hello community!

 

In the following link I will leave the available drivers that are compatible with Windows 11. In addition to Easy Start, HP Smart is also a good option for installing.

 

Software and drivers for HP OfficeJet Pro 9010 All-in-One Printer Windows 11

 

I hope it helps.

 

SofiaML
HP Support Community

 

 

I work on behalf of HP.
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