Offline Printer Setup

[MarkB69]

Hi, I have just set up an OfficeJet Pro 9022e using the HP Smart app. It is working fine on all 5 laptops.

However, we quite frequently have internet dropouts which means we cant print using the existing setup (which seems to require an internet connection).

I want the option (backup) of printing without an internet connection, i guess using either Wifi Direct or via USB.?

When I follow the instructions on the HP Website, it doesnt work. When using Wifi Direct, it says there is no driver available, and when using USB, it either doesnt see the printer at all, or again says no driver available.

I cant see where the driver in on the HP website, and I dont want to install anything that will mess up the exiating printer setup (using internet connection).

I hope that makes sense, and hopefully someone can advise how to do this.

Thanks.

[Dragon-Fur · Accepted solution]

@MarkB69 

Welcome to the HP Community Forum.

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Printer Software - Full Feature Software

Go another way...

If your Desktop is running a supported version of Windows,

Consider installing the Full Feature Software / full driver printer software.

Doing so does not fix HP Smart -- the full driver does provide tools to use your printer for scan and print.

Full Feature Software includes access to the printer features.

At least Two shortcuts are added to the Desktop:

Printer Assistant > Print, Scan, Tools -- The Desktop shortcut is named for the Printer.

HP Scan > Scan to PDF, Photo, Email -- The Desktop shortcut is named for the Printer.

Installing the HP full driver printer software (also) provides a foundation that supports installing and using additional software and applications, including those programs and applications that are capable of providing features and options not available in the HP software.

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Printer Software - Install - Full Feature Software

If you have not done so, consider

If the software is already installed and you want to "reinstall":

Uninstall the printer software from Programs and Features

Restart the computer and log in

Check that all the pieces of the printer software have been removed - if anything is deleted, Restart computer and log in

Next,

Download, Save, (then) Install new copy of the printer software

After the software in installed, Restart the computer and log in

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 9020 All-in-One EasyStart Printer Setup Software – Offline Use Only 

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References / Resources / Examples

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_10

Example - Windows - HP Print Software - Parts

Parts_to_Printer_Software_8

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9022e All-in-One Printer 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[MarkB69]

Thanks so much, for the reply and the link. I will try it out when next in the office.

All the best. Mark

[Dragon-Fur]

Mark,

You are welcome.

You will need the 'net to stay up long enough to download the the installation.

The local network will need to be up and functional to install the software.

You might also download and save the installation package to a USB stick - take it with you -- you can copy it into your Downloads folder.

After the full driver is installed, there are also additional scan options available (that do not require sign-in).

I will list a couple of those later in this message...

What else?

HP Universal Scan Software

Oddly, one of the options I think is available is not showing as listed in your printer's support pages.

That said, I have a document that says your model series is supported.

I could be wrong about what I'm seeing, of course.  Meh.

So - try and see -- the worst that will happen is that the software will not load.

The package is standalone or install it after you have installed the full driver printer software.

If it does load, it's nice to have...

• HP Universal Scan Software - Model Dependent >> HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software.  HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note:  HPUS can be installed as standalone or installed after the full feature printer software.

Simple Example of Universal Scan "HP Scan"

HP_Universal_Scan_Menu_1

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Scan Stuff...

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

HP Scan and Capture features an adjustable screen size.

Application controls / options

Windows 10 -

Settings > Apps > Apps and Features

Windows 11 - 

Settings > Apps > Installed Apps

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

HP Scan and Capture - First time use - Add device / printer

Scan_and_Capture_Add_Select_Device_2

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NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
• NAPS2 might require that the full driver printer software is installed.

Notes

• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Read the Getting Started guide
• Combining files?  Read the Command Line Usage guide > Select Combining and Converting Files
• NAPS2 might support higher resolutions while still using the ADF

Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• “Get” the application from the Store >  Windows Scan
• Help File:  Install and use a scanner in Windows 10

Webscan – located in the Embedded Web Server (EWS) – No additional software

This option requires a network connection and EWS

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

First Time Use Only:  Enable Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
• Click Apply to save any changes

Use Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Scan > Webscan 
• Set up Webscan the way you want it - for example, set the Source to ADF
• Click Start Scan to scan your document / image using Webscan
• After the scan is complete, Save the scan to your computer.

• Optional >> Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300
• File > Select “From Scanner or Camera”
• Select your printer > Follow the prompts to scan and then save your item

EWS_9025_Webscan_3

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Bonus Round !

Embedded Web Server - EWS

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

Example - Tray and Paper

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Advanced section

Click Apply to save changes

EWS_9025_Preferences_Tray_and_Paper_Management_All_10

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[MarkB69]

Loads of info, thanks. Hopefully the fully featured sw will suffice but may investigate some of the other options. Cheers again. 👍